Receptionist / Administrator

Receptionist / Administrator

Nottingham - Clifton

£23,196 - £26,264 per annum

Are you confident, engaging and passionate about helping people feel at home?

Do you thrive in a role where no two days are ever the same?

If you’re reliable, proactive and love being at the centre of everything, you could be the next Workplaces Assistant at NCHA.

As one of the faces of NCHA, you’ll be expected to be on-site each day, creating exceptional first impressions and supporting colleagues, visitors and partners across the organisation.

What You’ll Do

As our Workplaces Assistant, you’re much more than a receptionist – you’re a key part of our Workplaces Team and a vital link across the business.

You’ll be the first port of call, helping people feel welcome, solving problems and keeping our head office running smoothly by:

• Creating a warm, friendly welcome for everyone entering the building


• Coordinating meeting rooms, hospitality, and events


• Managing deliveries, office supplies, and systems confidently


• Supporting facilities and maintenance tasks


• Carrying out building checks to ensure a safe, tidy, compliant space


• Handling phone, email, and face‑to‑face enquiries professionally


• Remaining calm, proactive, and solutions‑focused in busy moments


• Supporting colleagues in distress and handling conflict sensitively

You’ll be an approachable, trusted point of contact who keeps the workplace running at its best.

What We’re Looking For

We’re looking for someone who is:

• Warm, welcoming, and people‑focused


• A confident communicator who thrives in a busy environment


• Reliable, organised, and great at multitasking


• Comfortable using digital systems and Microsoft Office


• Calm under pressure and able to manage challenging situations


• Happy to rotate weekly between the 8am–4pm and 10am–6pm shifts

GCSE English and Maths (or equivalent) are essential. Experience in facilities or health and safety is desirable, but full training will be provided.

Why Join NCHA?

At NCHA, you’re not just supporting the building – you’re supporting the people who make a difference every day. You’ll join a friendly, supportive team and play a vital role in delivering an exceptional workplace experience.

NCHA is officially recognised as:

• One of the UK’s Best Places to Work


• A Best Workplace for Wellbeing


• A Best Workplace for Women 2024

Become part of something bigger. Become part of NCHA.

Ready to Apply?

• Online video interviews: 20th April


• Formal interviews: 27th April

Apply now and bring your energy, warmth, and organisation to the heart of NCHA.

Our roles are popular, so please submit your application sooner rather than later, as we may close it early if we receive sufficient interest.

Please note we do not offer visa sponsorship.

NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, candidates with disabilities, as they are currently under-represented within our workforce principally in our people manager roles.