Customer Maintenance Operative

Permanent – Full Time – 40 hours per week

We have a fantastic opportunity for a highly motivated Customer Maintenance Operative to join our team covering Quinton and surrounding areas.

Working to deliver the best quality in service, you will carry out responsive maintenance works on defects reported within the warranty period for purchasers and clients, always completing work to an excellent standard and achieving customer satisfaction. Keeping health and safety at the forefront of your mind, you’ll finalise the completion of defects liability works where a subcontractor has failed their obligations or any material fault.

This role will suit someone who has experience within the construction industry – whether that be in a specific trade such as carpentry and joinery or more general experience in housebuilding or maintenance. Either way, we’d like to hear from you.

Knowledge of NHBC requirements and environmental regulations would be beneficial for this role but is by no means essential. With good interpersonal skills and the ability to interact with customers in a friendly and professional manner, you’ll exhibit high service standards to ensure customer expectations are met.

Benefits

• Bonus entitlement based on performance KPIs


• Holidays - 26 days


• Life Assurance


• Pension


• Private medical insurance


• Ability to purchase additional holiday


• Access to discount portal


• Cycle to Work scheme and the Lovell Way to EV


• Digital GP


• Employee assistance programme


• Sharesave scheme

As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.

We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.

The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.