Domestic Abuse Refuge Manager

Part Time 26 hours (18 hours permanent, 8 hours fixed term contract until January 2026).

The funding for the BME project currently is due to end in May 2026, whilst we are hopeful this will continue, we are waiting on confirmation of this.

£33,415 per annum and great benefits including:

*26 holiday per year with the option to trade and buy more*Health plan*Discounts in high street shops including technology and cycle to work scheme*No weekend working*Casual dress code*Local and national training opportunities

Stonewater, a place to be yourself

Do you want to work for a company that encourages you to bring your whole self to work? Do you want to work with a team that truly puts the survivors at the heart of everything they do? If the answer is yes then Stonewater is the place for you.

Our Refuge in Brighton and Hove provides an excellent opportunity for you to become a domestic abuse refuge manager, where you will be empowered and encouraged to support survivors to reach their full potential and work with a team of specialist domestic abuse case workers. Your unique skills and attributes will be used to support survivors on a day to day basis, allowing them to gain the tools to live a life free from abuse.

Typical Day as a Refuge Manager

• Day to day running of the refuge.


• Daily team brief with your team


• To support, develop and nurture a team of high performing support staff


• Offer emotional support and wellbeing interventions to staff and survivors.


• Review the quality and delivery of person-centred support planning for Survivors.


• Monitor and report on key performance indicators and statistics


• Promoting and delivering a truly inclusive service.


• Oversight of referrals, risk assessments, safety planning and support plans.


• Ensuring safeguarding procedures and best practice is observed by your team.


• Oversite of health and safety.


• Attendance at multi-agency meetings.

You will bring

• Passion to support our survivors to live their best life, working collaboratively with an eye for detail.


• Passion to support a staff team to deliver the best service they can.


• We understand that not everyone has all the experience we’d like so if you have a “can do” positive attitude and a zest for supporting people, the rest we can teach you!


• We’d like experience of being a team leader or management role within a Domestic Abuse service, or similar working environment.


• You’ll have the ability to work using your initiative, remaining calm under pressure and have a resilient approach.

Job Details

• This role sits within our Brighton & Hove Services where we have a 15 bed refuge and an outreach service which supports BME survivors in the community.


• You will be required to work Monday-Friday, typically 9-5.30 but we are flexible. Staff operate on a rota between 8am-6pm with an on call rota outside of these hours.


• You will be based in our Brighton & Hove refuge in Brighton.


• You will need to be confident using technology for overseeing support plans and risk assessments, collaborating with colleagues and completing online training.


• You will need an enhanced DBS check done and Stonewater will arrange for this.

Discover Stonewater:

Stonewater have 20+ years’ experience delivering refuge, safe accommodation and community based domestic abuse services. Our services include Women and Children’s Refuges, LGBTQ+ Safe Space, a South Asian Women’s Refuge and dispersed accommodation to support those that are unable to access traditional Refuges such as male survivors, those with pets and those facing multiple and complex disadvantage. Our dispersed model of safe accommodation ensures equal access for all.

Stonewater is a leading housing provider. We manage around 39,000 homes, serving 82,000 survivors across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to #DiscoverStonewater?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

This role is only open to FEMALE applicants.