Senior Service Manager

Permanent, Full Time

Are you passionate about making sure Young People have a great start in life? Committed to making sure Young People can thrive? Determined to ensure Young People live their best lives?

If you are, keep reading.

Swindon Foyer and the surrounding projects are located in the vibrant Old Town of Swindon and are dedicated to assisting some of the most at-risk young individuals in the area as they strive to achieve their aspirations and move towards independent living. These projects provide a comprehensive approach to addressing the housing, personal growth, and training requirements of young individuals, primarily those aged 16 to 25.

We are now looking to recruit a Senior Service Manager for the services.

Managing a multi-disciplinary team, we will support you to deliver motivating, engaging, safe, high-quality accommodation-based support services to young people. You will be responsible for motivating your teams and ensuring they can bring their whole selves to work and deliver for our young people. You will play a key role in nurturing our partnerships with commissioners and Local Authority stakeholders, ensuring that our services consistently meet quarterly Key Performance Indicators. Additionally, our Senior Service Manager will cultivate connections with local community organisations to ensure the best possible results for the young people utilising our services.

The services you manage are aspiring to be Ofsted Registered and if successful you will be a named Ofsted Registered Manager. You will have our full support in ensuring services meet Ofsted's quality standards and are services we are proud of.

The ideal candidate will have:

• Proven experience of managing or supervising a team that is working with young people within a similar role.


• A natural relationship builder with the ability to motivate, influence and inspire your team to achieve great outcomes.


• Knowledge of homelessness and the impact on young people.


• Experience of partnership working with specialist agencies such as mental health teams and the youth offending services.


• A thorough understanding of Safeguarding practices for vulnerable people and managing the risks associated with Safeguarding.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. If you would like to read more please visit: Stonewater's Social Value Report

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to #DiscoverStonewater?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.