Older Person Service Manager

Salary £24,085.80 (FTE £29,103.68)

Location Gainsborough, Lincolnshire

Do you want to make a positive impact on the lives of older residents? As Older Person Service Manager at Amplius, you’ll coordinate housing and support services, maintain safe and welcoming schemes, and ensure residents feel secure, supported and satisfied in their homes every day, while upholding the highest standards of wellbeing and safety for all.

Salary: £24,085.80 (FTE £29,103.68)

Contract: Permanent, part time

Location: Gainsborough, Lincolnshire

Your week: 30 hours across Monday to Friday (work pattern allows for flexibility and will discussed at interview stage)

Snapshot of your role

• Deliver against key performance targets to ensure a consistent, high quality service for residents


• Maintain health and safety compliance, including accurate records, checks and incident reporting


• Manage anti-social behaviour and uphold positive community standards within schemes


• Work with Asset, Grounds and contractors to maintain repairs, refurbishments and environments


• Oversee communal facilities to ensure they remain safe, accessible and well managed


• Monitor resident wellbeing, respond to emergencies and follow safeguarding procedures


• Support lettings, tenancy sign-ups, resident involvement and connections with local services

What you’ll need to thrive in this role

• Experience working with older people in sheltered housing or similar, with awareness of their housing, care, and support needs


• Previous line management experience and ability to empower residents to shape services


• Strong communication and interpersonal skills across multiple methods, with influencing and negotiating ability


• Knowledge of health and safety, welfare benefits, and budgeting


• High-quality administration, organisation, and time management skills in a fast-paced environment


• Confident use of digital devices, ICT software, and systems, with flexibility to manage varying workloads


• Commitment to equality, diversity, inclusion, and creating an environment where everyone can thrive

A full UK driving license is essential for this role.

Enhanced DBS clearance is required for this role.

Please read the attached Job Description before applying so you get the full scope of the role.

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 24 March

Interviews: 30 March

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.